Factory Certified Biomedical Services

Integrated Medical Systems, Inc. > Factory Certified Biomedical Services

Your Biomedical Repair Specialists

With Integrated Medical Systems, Inc., you always receive repair and maintenance on biomedical equipment from skillful OEM-certified and Factory Trained Biomedical technicians. IMS is the cost effective, quality alternative for your equipment upkeep and repair. Our comprehensive equipment maintenance solutions save time, money and resources, so you can focus on patient care.

IMS biomedical service departments and distribution centers comply with all requirements of Quality Management Systems standards and are certified to ISO 13485:2003. With a wide variety of partnerships, IMS can service nearly any piece of equipment.

Our Partnerships

IMS Biomedical Services includes:
  • Preventative maintenance and certified repair
  • Electrical safety compliance and performance assurance inspections
  • Biomedical Equipment Technician Specialists (BMETs) can handle everything from calibration to testing, inspection and repair
  • Parts inventory management and sourcing
  • Recalls and alerts management and implementation
  • 5 Day turnaround time for Infusion PMs
  • 7-10 Day turnaround time for Respiratory PMs
  • Nationwide Coverage – 10 IMS Biomedical Service Centers located around the US
IMS Biomedical Services guarantees:
  • Adherence to manufacturer guidelines via a computer network with standardized testing procedures to ensure company-wide compliance to testing protocols
  • Compliance with JCAHO, and other regulatory agencies
  • Competitive Pricing
  • Faster Turnaround time than manufacturers

MyIMS.cloud now makes it easier than ever to manage your open RGAs, view your units in service and access your service history, all from the convenience of your desktop. IMS provides industry leading technology to our customers at no additional cost.

View your Biomedical Toolbox in MyIMS.cloud to manage your facility-owned equipment.

With MyIMS.cloud you can:
  • View your open RGAs
  • Request service
  • Approve or deny estimates

 

  • View & print inspection sheets
  • View units in service
  • Access repair & PM history
Superior Quality
Experienced, OEM Qualified BMETs
Quality Biomedical Service Centers

Our quality assurance process includes three audits, as well as various checks that are performed specific to each type and model of equipment. Every piece of equipment that leaves our facilities has been inspected to establish that it meets or exceeds all manufacturer specifications and is ready for patient use.

Our services include:
• Preventative maintenance and repair
• Electrical safety compliance and performance assurance inspections • Parts inventory management and sourcing
• Recalls and alerts management and implementation

Integrated Medical Systems, Inc. BMETs are educated, qualified and experienced. Every OEM qualified technician has an extensive range of knowledge and understands how biomedical equipment functioning properly and work directly with healthcare personnel on a professional level.

Integrated Medical Systems, Inc. biomedical service departments and distribution centers comply with all requirements of Quality Management Systems standards and are certified to ISO 13485:2003. If you need troubleshooting assistance, call us at 1-800-755-3800.  Our Customer Service Representatives will promptly transfer you to the technician who can best answer questions about your particular IV pump.

We are here to make infusion easy for you – and that includes problem solving over the phone if we can, so you don’t have to ship your IV pump anywhere.

Biomedical Service Locations

Full Service Locations

CONTACT US:

Customer Service:

Email: customerservice@integratedmedsys.com
Phone: 1.800.755.3800

Integrated Medical Systems, Inc.
12600 Holiday Drive
Alsip, Illinois  60803