With Integrated Medical Systems, Inc. (IMS), you always receive repair and maintenance on biomedical equipment from skillful OEM-certified and Factory Trained Biomedical technicians. IMS is the cost effective, quality alternative for your equipment upkeep and repair. Our comprehensive equipment maintenance solutions save time, money and resources, so you can focus on patient care.
IMS biomedical service departments and distribution centers comply with all requirements of Quality Management Systems standards and are certified to ISO 13485:2003. With a wide variety of partnerships, IMS can service nearly any piece of equipment.
MyIMS.cloud now makes it easier than ever to manage your open RGAs, view your units in service and access your service history, all from the convenience of your desktop. IMS provides industry leading technology to our customers at no additional cost.
View your Biomedical Toolbox in MyIMS.cloud to manage your facility-owned equipment.
Our quality assurance process includes three audits, as well as various checks that are performed specific to each type and model of equipment. Every piece of equipment that leaves our facilities has been inspected to establish that it meets or exceeds all manufacturer specifications and is ready for patient use.
Our services include:
• Preventative maintenance and repair
• Electrical safety compliance and performance assurance inspections • Parts inventory management and sourcing
• Recalls and alerts management and implementation
Integrated Medical Systems, Inc. BMETs are educated, qualified and experienced. Every OEM qualified technician has an extensive range of knowledge and understands how biomedical equipment functioning properly and work directly with healthcare personnel on a professional level.
Integrated Medical Systems, Inc. biomedical service departments and distribution centers comply with all requirements of Quality Management Systems standards and are certified to ISO 13485:2003. If you need troubleshooting assistance, call us at 1-800-755-3800. Our Customer Service Representatives will promptly transfer you to the technician who can best answer questions about your particular IV pump.
We are here to make infusion easy for you – and that includes problem solving over the phone if we can, so you don’t have to ship your IV pump anywhere.